Contact Us

Student Account Services is located in Strong Hall, Room 21/23 on the Main Lawrence Campus.

Regular office hours:

8:00AM - 5:00PM Monday through Friday except Thursday 9:30AM - 5:00PM

The cashier windows are open from :
8:10AM – 4PM, Monday – Friday except Thursday 9:40AM - 4PM. 

Our Official Address is

Student Account Services​
University of Kansas
1450 Jayhawk Blvd, Room 21/23
Lawrence, KS 66045-7505

Payment By Mail
(Payment Remittance Document Required)
University of Kansas
Student Account Services
PO Box 414680
Kansas City, MO 64141

Phone 785-864-3322

Fax 785-864-1520

For questions about charges on your account contact:

Beak Em bucks
KU Card Center
785-864-5845
kucard@ku.edu

Campus housing, meal plan
Housing
785-864-4560
housing@ku.edu

Library fines, late fees
Library
785-864-4715
libfines@ku.edu

Loans, grants, scholarships
Financial Aid & Scholarships
785-864-4700
financialaid@ku.edu

Optional campus fees
SILC
785-864-4861
silcfront@ku.edu

Payment plan, due dates
Student Account Services
785-864-3322
stu.account@ku.edu

Tuition, related fees
Registrar's Office
785-864-4422
registrar@ku.edu

Watkins Health Services
Watkins
785-864-9520
whsbo@ku.edu

Where to mail my payment:
KU Student Account Services
PO Box 414680
Kansas City, MO 64141-4680


Contact Information

KU Student Account Services
1450 Jayhawk Blvd., #23
Lawrence, KS 66045
stu.account@ku.edu
785-864-3322

What would you like to do?

How do I view my bill?

The University of Kansas does not mail paper invoices; instead you’ll be notified by email that a new eBill has been generated.  To obtain your eBill, login to Enroll & Pay then select:  Campus Finances >  View/Print Bill.

What are my payment options?

  • PAY ONLINE through Enroll & Pay with eCheck or credit card (VISA, MasterCard, Discover, or American Express)
  • Mail in a personal check, bank draft or money order to the above address.
  • Pay in person with check or money order to our Cashiers in #23 Strong Hall

How do I sign up for direct deposit?

Sign up through Enroll & Pay at:  Campus Finances > Direct Deposit for Refunds;  OR fill out a Direct Deposit Authorization Form (pdf) and bring it to Student Account Services.

What if I want to appeal a late fee?

Go to the KU Registrar’s home page and complete an online Fee Petition under the “Tuition & Fees” link

How do I access my 1098-T tax form?

In Enroll & Pay go to: Campus Finances, then “View 1098-T”.  The first time you retrieve a 1098-T electronically, you (or your student) need to read the 1098-T consent agreement, then click the green “submit” button.

To Do Checklist
  • Sign up for Direct Deposit. This is required. Not signing up for direct deposit will cause your refund to be delayed.
  • Set up parents, guardians, or significant others as delegates. Delegates will have access to designated information in your account. Setting up delegates allows KU to discuss your account with designated individuals. 
  • Set up payment delegates in TouchNet. This will allow delegates to make payments on your student account.
  • Provide your Social Security number to the Registrar's office for 1098-T reporting. Failure to do so may result in a fee assessed to you by the IRS.
  • Keep your contact information updated in Enroll & Pay. This can be done in the Student Center in the Personal Information section.
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