There are several payment options. You may use one or a combination of them.
Pay online with an e-check, which is free or with a Master Card, Discover Card or American Express card. Credit cards can only be accepted on-line. There is a 2.25% convenience fee if you choose to pay with a credit card.
Payment may be sent to the lockbox address that appears on your e-bill.
Pay in person at Student Account Services, Room 23 Strong Hall. Payments may be made Monday, Tuesday, Wednesday and Friday from 8:10 am – 4:00pm and 9:40 am to 4:00 pm on Thursdays.
A payment plan through Tuition Management Systems is another option. There is a deadline each semester to enroll. Payments must be made by the 1st of each month to TMS to avoid late fees. This plan is not for past due balances owed to KU.
Contact the department that has assessed the charge. They will be the only one that can explain or adjust the amount you are questioning. If your question has to do with tuition and related fees, please contact the University Registrar's Office. An appeal form is available on their website under Fee Petition ».
|Tuition, related fees, late fees||Registraremail@example.com||785-864-4422|
|Campus housing, meal plan||Housingfirstname.lastname@example.org||785-864-4560|
|Loans, grants, scholarships||Financial Aidemail@example.com||785-864-4700|
|Payments, payment plan, due dates||Student Account Servicesfirstname.lastname@example.org||785-864-3322|
|Beak ‘Em Bucks||KU Card Centeremail@example.com||785-864-5845|
|New Student Fee||Admissionsfirstname.lastname@example.org||785-864-3911|
|Orientation Changes||First Year Experienceemail@example.com||785-864-4270|
Your online account balance will reflect the payment within one hour.
Pay your account in full online through Enroll & Pay, Self Service > Student Center > under Finances > Make a Payment or at the cashier service windows, Room 23 Strong Hall. If you pay online, the system will automatically release your hold within one hour.
Bills are created on or about the 21st of each month. The bill is a snapshot of your account on the 21st. It is common for account balances to change due to new charges, payments, credits, or other adjustments. Your online account balance is updated daily and reflects the most recent activity on your account. You can view your current account balance and pay online at https://sa.ku.edu.
When an attempt is made to process a credit card payment online and the transaction is declined, the student's account will be assessed a non-refundable $1.50 transaction fee each time an invalid (denied) credit card payment is attempted. Contact your credit card company to determine the reason for decline. For example, some credit card companies will NOT process transactions under $1.00 and will decline the transaction. Trying to pay with a VISA or other credit card not accepted by our system will cause a $1.50 charge to the student's account. Credit card processors charge KU a fee regardless of whether the transaction is successful or declined.
When entering in the amount to pay online, do not enter dollar signs or commas.
The University of Kansas does not mail paper invoices to students. Instead, students will be notified by email that a new eBill has been generated on or about the 21 st of each month. To obtain your eBill, login to Enroll & Pay then select Self Service> Student Center> under Finances> Account Management> View/Print Bill.
A federal law under the Federal Educational Rights and Privacy Act (FERPA) requires that students provide authorization to Student Account Services before we can release financial information to anyone. We understand that many parents, spouses, or other individuals pay or need to discuss charges on a student's account. To assist students who want Student Account Services to communicate with other individuals, students must setup designated individuals as Delegates in Enroll & Pay. Information about setting up Delegates and Delegate access can be found on KU's Delegate Access webpage.
Enroll & Pay uses the same ID and password as the one you use to obtain your grades online. For questions or assistance with this process, please contact the Computer Center Help Desk at 785-864-8080.