TMS Payment Plan FAQ
TMS will forward all payments to KU weekly. If a payment applies to your KU account that causes a credit balance to exist, KU will send an overpayment refund to you after the 50% refund period has passed for the semester. Refunds are sent to your bank account via direct deposit or to your billing or permanent address as listed in the Enroll & Pay system. You can setup direct deposit at https://sa.ku.edu - Student Services Center - Finances - Direct Deposit of Refunds. Addresses can be updated by selecting Student Services Center - General Info tab - Addresses.
Tuition Management System payments are due on the 1st of the month. An account is past due on the 5th of the month the payment is due with TMS.
A message will appear on the front of the KU ebill indicating you are paying through the TMS payment plan until the plan closes for the semester. As long as you pay the appropriate amount on time to TMS, you will not be subject to KU late payment fees.
A hold will be placed on your KU account preventing you from enrolling in future semesters or receiving a transcript until your KU account is paid in full. KU will assess late payment fees when payments are not received on time. In addition, your TMS account will be cancelled by TMS if payment is past due by 30 days. If this occurs, you will owe all outstanding amounts to KU immediately and be subject to KU late payment fees policy.
Compare the TMS balance due to your KU ebill each month. If it is determined that you owe more or less to KU than what is contracted with TMS, contact TMS at 1-800-722-4867 and ask TMS to adjust your remaining payments accordingly.
For proper credit to your TMS account, all TMS payments should be sent directly to TMS at Tuition Management Systems PO Box 645113 Cincinnati, OH 45264-5113. Remember to pay by the 1st of each month.
TMS forwards amounts received to KU weekly. A recent payment to TMS may not be reflected on the KU ebill due to the date.
TMS must receive the required payment by the 1st of the month that the payment is due. In addition, your TMS account will be cancelled by TMS if payment is past due by 30 days. If this occurs, you will owe all outstanding amounts to KU immediately and be subject to KU late payment fees policy.
TMS does not prepay your bill nor does TMS have access to specific details on your KU account. KU does not automatically send student personal information to TMS (i.e. name, address, phone number); therefore, you should contact TMS to update personal information records as needed.