• Home
  • Refunds
  • Other Refunds

Other Refunds

General Payment Refunds
General payment refunds are disbursed after the 20th day of class. Thereafter, general payment refunds are subject to a 14 day encumbrance from the date of payment before being disbursed in the next scheduled refund batch. Effective November 1, 2009, KU has a new refund policy for Lawrence and Edwards Campus students requiring direct deposit for student account refunds.  

Direct Deposit into your bank account
Students may sign up for Direct Deposit through Enroll & Pay > Campus Finances > Direct Deposit for Refunds.  Or, a Direct Deposit Authorization Form (pdf) may be filled out and brought to Student Account Services. Once you have submitted the form, any excess financial aid and other credit balances will be electronically transferred to your bank account each semester. If you change bank accounts, you must update your bank information online or with a new Direct Deposit form.
 Important:  Students who do not personally deliver the form to Student Account Services must have the form notarized by someone other than a family member.

Withdrawing / Dropping hours
Depending on when you withdraw from the University, you may or may not owe for tuition and fees. Please refer to the Registrar’s website for more information and a refund schedule.

Canceling your enrollment
If you wish to cancel your enrollment, you may withdraw online. If you do not intend to return to KU for the start of a new term, you must properly cancel your enrollment before the due date to avoid late fees. If you have accepted financial aid, you must also submit a written request to Financial Aid and Scholarships (FAS) to cancel your awards. For additional information refer to the Withdraw/Dropping Information Sheet at www.financialaid.ku.edu.


Contact Information

KU Student Account Services
1450 Jayhawk Blvd., #23
Lawrence, KS 66045
stu.account@ku.edu
785-864-3322

What would you like to do?

How do I view my bill?

The University of Kansas does not mail paper invoices; instead you’ll be notified by email that a new eBill has been generated.  To obtain your eBill, login to Enroll & Pay then select:  Campus Finances >  View/Print Bill.

What are my payment options?

  • PAY ONLINE through Enroll & Pay with eCheck or credit card (VISA, MasterCard, Discover, or American Express)
  • Mail in a personal check, bank draft or money order to the above address.
  • Pay in person with check, money order, or cash to our Cashiers in #23 Strong Hall

How do I sign up for direct deposit?

Sign up through Enroll & Pay at:  Campus Finances > Direct Deposit for Refunds;  OR fill out a Direct Deposit Authorization Form (pdf) and bring it to Student Account Services.

What if I want to appeal a late fee?

Go to the KU Registrar’s home page and complete an online Fee Petition under the “Tuition & Fees” link

How do I access my 1098-T tax form?

In Enroll & Pay go to: Campus Finances, then “View 1098-T”.  The first time you retrieve a 1098-T electronically, you (or your student) need to read the 1098-T consent agreement, then click the green “submit” button.

To Do Checklist
  • Sign up for Direct Deposit. This is required. Not signing up for direct deposit will cause your refund to be delayed.
  • Set up parents, guardians, or significant others as delegates. Delegates will have access to designated information in your account. Setting up delegates allows KU to discuss your account with designated individuals. 
  • Set up payment delegates in TouchNet. This will allow delegates to make payments on your student account.
  • Provide your Social Security number to the Registrar's office for 1098-T reporting. Failure to do so may result in a fee assessed to you by the IRS.
  • Keep your contact information updated in Enroll & Pay. This can be done in the Student Center in the Personal Information section.
One of 34 U.S. public institutions in the prestigious Association of American Universities
Nearly $290 million in financial aid annually
44 nationally ranked graduate programs.
—U.S. News & World Report
Top 50 nationwide for size of library collection.
—ALA
23rd nationwide for service to veterans —"Best for Vets," Military Times
KU Today