Loan Rehabilitation

Due to recent changes in Federal regulations, the University of Kansas has established a loan rehabilitation program for defaulted borrowers which became effective July 1, 2000. A defaulted loan will be considered rehabilitated after the borrower makes 9 consecutive on-time monthly payments, as determined by the University of Kansas.
The benefits of loan rehabilitation include:

  • Request will be sent to credit bureau to remove default from credit history
  • Loan is returned to regular repayment status
  • Borrower regains balance of benefits and privileges of promissory note applied prior to default
  • Collection costs are capped at 24% as of the date following the application of the ninth consecutive payment
  • Borrower re-establishes Title IV student financial assistance eligibility

How to apply:

  • Borrowers must request loan rehabilitation
  • Call or send written request
  • A Loan Rehabilitation Agreement must be negotiated, approved and executed before the loan can be rehabilitated

A defaulted loan may be rehabilitated one time only!

Please contact ECSI at 888-549-3274 if you would like to take advantage of this program.


Contact Information

KU Student Account Services
1450 Jayhawk Blvd., #23
Lawrence, KS 66045
stu.account@ku.edu
785-864-3322

What would you like to do?

How do I view my bill?

The University of Kansas does not mail paper invoices; instead you’ll be notified by email that a new eBill has been generated.  To obtain your eBill, login to Enroll & Pay then select:  Campus Finances >  View/Print Bill.

What are my payment options?

  • PAY ONLINE through Enroll & Pay with eCheck or credit card (VISA, MasterCard, Discover, or American Express)
  • Mail in a personal check, bank draft or money order to the above address.
  • Pay in person with check, money order, or cash to our Cashiers in #23 Strong Hall

How do I sign up for direct deposit?

Sign up through Enroll & Pay at:  Campus Finances > Direct Deposit for Refunds;  OR fill out a Direct Deposit Authorization Form (pdf) and bring it to Student Account Services.

What if I want to appeal a late fee?

Go to the KU Registrar’s home page and complete an online Fee Petition under the “Tuition & Fees” link

How do I access my 1098-T tax form?

In Enroll & Pay go to: Campus Finances, then “View 1098-T”.  The first time you retrieve a 1098-T electronically, you (or your student) need to read the 1098-T consent agreement, then click the green “submit” button.

To Do Checklist
  • Sign up for Direct Deposit. This is required. Not signing up for direct deposit will cause your refund to be delayed.
  • Set up parents, guardians, or significant others as delegates. Delegates will have access to designated information in your account. Setting up delegates allows KU to discuss your account with designated individuals. 
  • Set up payment delegates in TouchNet. This will allow delegates to make payments on your student account.
  • Provide your Social Security number to the Registrar's office for 1098-T reporting. Failure to do so may result in a fee assessed to you by the IRS.
  • Keep your contact information updated in Enroll & Pay. This can be done in the Student Center in the Personal Information section.
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