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ECSI Information and Communications

You will receive numerous pieces of correspondence from ECSI » and/or this office. Here is a list of the various types of correspondence that you may receive:

  • A letter and/or e-mail from Financial Aid notifying you that your promissory note and Initial Interview Questionnaire are available at ECSI » and must be completed online.
  • An annual statement indicating your current status, outstanding balance, amount of interest paid for the current year, and the amount of principal, interest, and late charges paid over the life of the loan. This is not a bill. All borrowers will receive this statement.
  • A letter and/or e-mail from ECSI notifying you that your online Exit Interview is available at ECSI ». It is Mandatory that you fill out the Exit Interview online. A hold is placed on your student records once the Exit Interview becomes available and is removed upon completion of the online Interview.
  • Several reminders that your grace period, deferment, or postponement is about to expire.
  • A reminder of the date and amount of your first payment indicating it will soon be time to choose your method of payment from the available options.
  • Notices when your payments are 15, 30, or 45 days past due.
  • A final demand letter if your payment is 60 days past due.
  • A letter indicating that your loan has been accelerated and payment in full is due or the loan will be sent to a collection agency.
  • A letter indicating to which outside collection agency your loan has been assigned
  • A deferment, cancellation, or forbearance approval notification.
  • Your original promissory note stamped paid in full once the final payment has been processed.

Never ignore correspondence.
If you receive something that indicates you are about to enter repayment and you should be deferred, contact ECSI » or us immediately. It is your responsibility to make sure that any paperwork you asked to have sent to us by another school or by your employer actually makes it here. Never assume that it has been sent and received without confirmation from ECSI ».


Contact Information

KU Student Account Services
1450 Jayhawk Blvd., #23
Lawrence, KS 66045
stu.account@ku.edu
785-864-3322

What would you like to do?

How do I view my bill?

The University of Kansas does not mail paper invoices; instead you’ll be notified by email that a new eBill has been generated.  To obtain your eBill, login to Enroll & Pay then select:  Campus Finances >  View/Print Bill.

What are my payment options?

  • PAY ONLINE through Enroll & Pay with eCheck or credit card (VISA, MasterCard, Discover, or American Express)
  • Mail in a personal check, bank draft or money order to the above address.
  • Pay in person with check, money order, or cash to our Cashiers in #23 Strong Hall

How do I sign up for direct deposit?

Sign up through Enroll & Pay at:  Campus Finances > Direct Deposit for Refunds;  OR fill out a Direct Deposit Authorization Form (pdf) and bring it to Student Account Services.

What if I want to appeal a late fee?

Go to the KU Registrar’s home page and complete an online Fee Petition under the “Tuition & Fees” link

How do I access my 1098-T tax form?

In Enroll & Pay go to: Campus Finances, then “View 1098-T”.  The first time you retrieve a 1098-T electronically, you (or your student) need to read the 1098-T consent agreement, then click the green “submit” button.

To Do Checklist
  • Sign up for Direct Deposit. This is required. Not signing up for direct deposit will cause your refund to be delayed.
  • Set up parents, guardians, or significant others as delegates. Delegates will have access to designated information in your account. Setting up delegates allows KU to discuss your account with designated individuals. 
  • Set up payment delegates in TouchNet. This will allow delegates to make payments on your student account.
  • Provide your Social Security number to the Registrar's office for 1098-T reporting. Failure to do so may result in a fee assessed to you by the IRS.
  • Keep your contact information updated in Enroll & Pay. This can be done in the Student Center in the Personal Information section.
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